Adecco Group

  • Modis - Operations Specialist - Toronto CA

    Location CA-ON-Toronto
    Modis, Inc.
  • Overview

    Operations Specialist – Modis Canada


    Modis Canada is currently looking to hire an Operations Specialist within our Toronto, Ontario branch.




    Reporting to the Managing Director, Enterprise Toronto, the Operations Specialist will be responsible in ensuring efficient and effective Toronto branch administrative duties that support Operations. The incumbent will work directly with Sales to assist in managing Consultant care not limited to processing start and end dates for consultants and manage any specific administrative contractual requirements as needed. Duties must ensure adherence to company policies and procedures.



    About Modis – We make Exceptional Connections



    To succeed in the complex world of technology, you need exceptional connections - to the right experts, the right opportunities and the right answers. You'll find Modis right in the center of this ever-changing technological world - uncovering opportunities and connecting possibilities.


    As a global provider of IT staffing services and the second largest in North America, Modis connects the very best IT professionals to great opportunities at leading companies. And we do it every single day - for both temporary and permanent assignments and across virtually all industries. We use our insight, flexibility and expanded resources to anticipate the needs of leading tech companies and help them make exceptional connections with top tech talent.


    Success is about making the right connections between people, solutions and objectives. With Modis, you can take a strategic approach to boosting performance through an optimal mix of internal staff, outside consulting resources and project outsourcing. And because we take the time to properly understand the needs of our clients and candidates, we can help them make exceptional connections and achieve greater levels of success.


    Yes, the world of technology is a complex place. But from our perspective, we see things clearly. 




    Benefits of joining our Modis Canada Team include:

    • Great opportunities for professional development and personal growth
    • Extensive and in-depth new hire training on recruiting and sales with a concentration on the IT industry
    • Access to our corporate online training system courses
    • Dynamic and diverse culture with a rewarding and friendly team-oriented environment
    • Unlimited earning potential, including a competitive commission structure
    • Comprehensive Group Health and Dental Benefits Plan for full-time permanent staff with an Employee & Family Assistance Program and an extensive disability coverage program
    • Rewarding Corporate Recognition Program
    • Workplace Challenges and Contests
    • Monetary Referral incentive programs
    • Competitive personal/sick day policy
    • Global sports initiative and corporate citizenship program to give back to the community
    • Corporate Discounted Gym Membership rate for employees and their dependents
    • Easily Accessible and central Downtown Toronto Office location along public transit line
    • Located in an amenity-rich office complex with access to the PATH

      Modis Canada is an Equal Opportunity Employer.





    New Hire Engagment

    • Generate consultant new hire paperwork (including contracts) and ensure proper completion of required paperwork. 
    • Complete client credit check requests, as needed. 
    • Ensure that background and credit checks information on consultants is compiled and submitted to the client, where applicable. 
    • Ensure initial placement and updated payroll and billing data are submitted to the Back Office on a regular basis to ensure that assignment information is always accurate and current. 
    • Manage the filing of all contracts and consultant documents as needed.
    • Audit New Hire Checklist documents for accuracy


    • Follow up with consultants for weekly timesheet submission and ensure that each consultant submits a billable-hours timesheet, Paid Time-Off Timesheet or Holiday Timesheet by running the appropriate PeopleNet or VMS tool reports. Submit zero hour timesheets, when necessary.
    • Assist the Back Office with correcting timesheets or billing/invoice issues as requested. 
    • Manage PeopleNet dashboard and monitor timesheets/invoices.
    • Review PeopleNet reports to ensure all timesheets have been processed and create missing timesheet spreadsheet for consultants who did not submit zero hours.


    • Generate reports such as the Starts and Ends Report, Headcount Stats Report, tracking active offers and starts, Key Metrics report and any other ad hoc reports as assigned.
    • Generate and maintain Compliance reporting for Government 

    Consultant Engagement

    • Conduct Consultant Orientation by communicating all new and current Modis policies and procedures prior to start of an assignment.
    • Respond within 12 hours to consultant inquiries

    Other Duties

    • Ensure timely communication between the branch and the corporate office by responding to all emails/phone calls within 24 hours. 
    • Attend regularly scheduled administrative meetings.
    • All other duties as assigned by Manager.


    • Manage virtual deal processing and administration, as required.
    • Perform backup duties for the team not limited to other administrative functions as needed.


    • Complete all AULearnCenter training within first 30 days of employment.
    • Train on the new consultant onboarding process.




    • 2+ years work experience, some of which must have been in an administration capacity, preferably within a similar industry.
    • Completion of Community College or equivalent preferred.


    • Strong communication skills both verbal and in writing
    • Excellent professional customer service 
    • Team player attitude and willingness to take direction
    • Ability to multi-task and problem solve
    • Ability to work within a large corporate environment
    • Ability to build strong relationships externally with candidates and clients as well as internally with consultants and colleagues.
    • Computer literacy to include PC based applications and strong web navigation skills
    • Strong Excel skills





    The Adecco Group through an impressive portfolio of staffing industry leading brands, including Accounting Principals, Adecco Staffing, Ajilon, Entegee, Lee Hecht Harrison, Modis, Paladin, Parker+Lynch, Pontoon, Special Counsel and Soliant is the world’s leading provider of Human Resources solutions.


    We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.


    Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services team.



    Equal Opportunity Employer Minorities/Women/Veterans/Disabled



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed