Adecco Group

Modis - MSP Account Manager - Englewood CO

US-CO-Englewood
Category
Modis, Inc.

Overview

Modis is currently seeking an experienced MSP Account Manager for an exciting internal opportunity in our Englewood, CO branch. The MSP Account Manager job assists with oversight of the day-to-day operations of client programs, including all stages of the requisition process and managing Managed Service Program (MSP) supplier relationships.

 


About Modis – We make Exceptional Connections

 

 To succeed in the complex world of technology, you need exceptional connections - to the right experts, the right opportunities and the right answers. You'll find Modis right in the center of this ever-changing technological world - uncovering opportunities and connecting possibilities.

 

 As a global provider of IT staffing services and the second largest in North America, Modis connects the very best IT professionals to great opportunities at leading companies. And we do it every single day - for both temporary and permanent assignments and across virtually all industries. We use our insight, flexibility and expanded resources to anticipate the needs of leading tech companies and help them make exceptional connections with top tech talent.

  

Success is about making the right connections between people, solutions and objectives. With Modis, you can take a strategic approach to boosting performance through an optimal mix of internal staff, outside consulting resources and project outsourcing. And because we take the time to properly understand the needs of our clients and candidates, we can help them make exceptional connections and achieve greater levels of success.

  

Yes, the world of technology is a complex place. But from our perspective, we see things clearly.

Responsibilities

GENERAL RESPONSIBILITIES:

  • Establishes, fosters and maintains positive working relationships with MSP representatives through regular phone, electronic and in-person contact.
  • Provides oversight, training and leadership to ensure delivery team and MSP supplier partnerships reach optimal potential.
  • Manages all stages of requisition activity through the use of Vendor Management System (VMS) technology to ensure optimum, cost-effective, timely, and high quality results.
  • Provides consultative support to delivery team to prioritize job requisitions, as well as clarify job responsibilities, skills and other requirements.
  • Reviews and manages candidates submittals from delivery team to ensure the best qualified candidates are submitted for MSP/end-client review and placement.
  • Oversees consultant on-boarding, orientations, performance reviews, resolution of employee relations issues, and off-boarding activities.
  • Communicates program procedural changes and updates to delivery team in a timely manner to adhere to MSP standard operating procedures.
  • Performs site visits and promotes communication with MSP representatives and client end-users within assigned market area and/or skill set.
  • Assists with supplier assessment efforts and making recommendations for changes as necessary.
  • Directly and indirectly coaches, mentors, trains and supervises employees, including executing performance management.
  • Participates in special projects and performs other duties as assigned.

Qualifications

EDUCATION & JOB REQUIREMENTS:

  • Bachelor’s degree with a minimum of three (3) years of related experience; or equivalent combination of post high school education and experience.

COMPETENCIES:

  • Skilled in communicating effectively verbally and in writing with various levels of employees and/or management, as well as in one-on-one and group settings.
  • Skilled in preparing clear, concise, and comprehensive documents including, but not limited to, reports, client briefs, procedures, correspondences and other written materials.
  • Ability to effectively manage projects that may vary in nature and scope.
  • Ability to identify complex problems and evaluate, develop and implement improvements or recommend changes.
  • Ability to establish and maintain effective working relationships internal and external of the company.
  • Knowledge of and ability to understand the principles, practices, and standards of talent recruiting.
  • Knowledge of and ability to understand the principles and best practices associated with supplier interaction and vendor management.
  • Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.
  • Proficient with VMS systems, such as Fieldglass, Beeline and/or IQNavigator.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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